Politica de Confidențialitate

Ultima actualizare: 2026-05-20

1. Cine suntem / Who We Are

Operatorul de date cu caracter personal este Digital Relieved SRL, înregistrată în România cu Cod Unic de Înregistrare (CUI) RO 50364164, nr. Registrul Comerțului J33/1282/15.07.2024, cu sediul în România.

Digital Relieved SRL ("we", "our", or "us") is a Romanian company providing software development and digital services. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at https://digital-relieved.ro.

2. Ce date colectăm / What Data We Collect

We collect the following categories of personal data:

  • Contact form data: When you send us a message via the contact form, we collect your name, email address, and the content of your message.
  • Usage and analytics data: We use PostHog analytics to collect anonymous usage information such as pages visited, session duration, browser type, and IP address (anonymised). This data does not identify you individually.
  • Preference data: We store your language preference (en/ro) and display theme (light/dark) in browser cookies for a better browsing experience.

We do not collect special categories of personal data (e.g. health, religion, ethnicity), and we do not process data of children under 16.

3. Baza legală / Legal Basis

We process your personal data on the following legal bases under the GDPR:

  • Article 6(1)(b) — Contract / pre-contractual steps: Processing your contact form submission to respond to your inquiry and potentially establish a service relationship.
  • Article 6(1)(f) — Legitimate interests: Anonymous analytics via PostHog to understand how visitors use our website and improve our services. We balance this against your privacy rights; analytics data is anonymised and you can opt out via browser settings.
  • Article 6(1)(a) — Consent: For any processing not covered above, we will ask for your explicit consent.

4. Cum folosim datele / How We Use Your Data

We use your personal data to:

  • Respond to your inquiries and requests submitted via the contact form
  • Evaluate potential collaboration or service engagements
  • Understand website usage patterns and improve user experience (analytics)
  • Remember your language and theme preferences across visits (functional cookies)
  • Comply with our legal obligations under Romanian and EU law

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Procesatori terți / Third-Party Processors

We share your data only with trusted service providers acting as data processors on our behalf, bound by data processing agreements:

  • PostHog — analytics platform. Data may be stored in the EU/EEA. See PostHog's privacy policy at posthog.com/privacy.
  • Hetzner Online GmbH — web hosting infrastructure provider, based in Germany (EU). Your data resides on servers located in the European Economic Area.

We do not transfer your personal data outside the European Economic Area (EEA) without appropriate safeguards in place.

6. Retenția datelor / Data Retention

We retain your personal data only as long as necessary for the purposes described:

  • Contact form data (name, email, message): retained for a maximum of 1 year from the date of submission, unless a longer retention period is required for an ongoing business relationship or legal obligation.
  • Analytics data (PostHog): retained according to PostHog's own data retention policy. Anonymous usage data is typically retained for up to 1 year.
  • Preference cookies (language, theme): stored in your browser for up to 1 year and deleted automatically when they expire or when you clear your browser cookies.

7. Drepturile tale / Your Rights

Under the General Data Protection Regulation (GDPR) and Romanian data protection law, you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): You may request a copy of your personal data we hold.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your data ("right to be forgotten"), subject to legal exceptions.
  • Right to restriction (Art. 18 GDPR): You may request that we limit the processing of your data in certain circumstances.
  • Right to data portability (Art. 20 GDPR): You may receive your data in a structured, machine-readable format.
  • Right to object (Art. 21 GDPR): You may object to processing based on legitimate interests, including direct marketing.
Dreptul de a depune plângere / Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian supervisory authority: Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), accessible at www.anspdcp.ro. You may also lodge a complaint with the supervisory authority of your EU member state of residence.

To exercise any of your rights, please contact us using the details in the Contact section below. We will respond within 30 days as required by GDPR.

8. Contact

For any questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data, please contact us at:

Digital Relieved SRL
Email: [email protected]
Website: https://digital-relieved.ro